SCAM ALERT: Fraudulent Text Message

A smart phone with a scam alert

Multiple customers have notified us that they’ve received text messages like the one pictured above claiming that their debit card is locked.  The text message is generic, and does not contain anything specifying it is from Wolf River Community Bank or our card provider, SHAZAM.

This message contains a phone number to call, which then prompts customers to provide multiple pieces of secure information such as card number, expiration date, social security number, etc.  If you have called the number in the text message and entered any personal information, please call the bank immediately so we can help you protect your accounts. Call Wolf River Community Bank at 920-779-7000.

If you use the Brella Card Manager app, you are able to freeze your debit card to avoid any fraudulent charges. The Brella app can help alert you of any potential fraud.  Learn more about Brella here.