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Wolf River Community Bank works hard to deliver the highest level of protection for our Business Online Banking customers. That’s why we offer a free soft token app that generates a secure one-time password to use each time you log in to your account.
How it works
The soft token app generates a random, one-time string of numbers that you enter when logging into your account. Combined with a PIN that you create when setting up the soft token, it offers maximum protection against criminal fraudsters. You can even use the soft token as an extra layer of protection for wire, ACH or other high-dollar transactions.
A soft token is convenient – just install the app on your smartphone and it’s there whenever you need it. If you are a multi-account holder with Wolf River Community bank, a single installation of the app can hold multiple tokens for use when you log in to each of your accounts.
You’ll find the app in your smartphone’s app stores by searching for DIGIPASS for Business Banking.
A soft token is a software app that is downloaded and installed on your Apple or Android smartphone. The app adds an extra layer of protection to your Business Online Banking account by generating a one-time password each time you log in. This random string of numbers is used when logging into your account or completing certain transactions such as ACH or wires.
Talk to your business banker about getting approved for use of the DIGIPASS for Business Banking soft token. Once approved you’ll be able to control which employees can access your accounts via the soft token.
Ask your business banker about using soft tokens then complete the necessary steps to get started. Watch this video on how to set up and use the free DIGIPASS for Business Banking soft token app.
You can find and download the free soft token app, which works on Apple or Android smartphones and other devices, by searching for DIGIPASS for Business Banking in either the Apple or Google Play app stores.
The soft token app protects access to your Business Online Banking account by generating random, one-time passwords that you and approved employees will use each time you log in to your account. It can also be used to complete high-value transactions such as ACH or wires. The one-time string of numbers, combined with the PIN you set up in Business Online Banking, makes it nearly impossible to hack your account.
If you enter the wrong one-time password/PIN combination, just re-enter the correct numbers generated by the app and your PIN.
When setting up the soft token, you have the option to register more than one device. So if you should misplace your smartphone, you can log in with another device. Another option would be to get a new phone and have Wolf River Community Bank re-register the new phone. At that point, you would need to also re-install the app.
With approval, you can switch from a hard to a soft token by logging into your Business Online Banking account, selecting the Profile page and following the instructions to make the switch. You’ll then turn in your hard token.
You should always start by enabling the passcode or biometric access to your smartphone in order to protect access to your device. The DIGIPASS for Business Banking app also gives you the option to create a regular password or to set up a biometric login so you can then generate a one-time password or a digital signature for accessing your account.
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